At Clean Krete, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communication platforms. By using our services, you agree to the practices described in this policy.
Information We Collect
When you interact with Clean Krete, we may collect the following types of information:
- Personal Information : Includes your name, phone number, email address, and other contact details that you provide when requesting an estimate, scheduling a service, or communicating with us.
- Service Details: Includes project details, estimates, invoices, and related information necessary to complete your request.
- Usage Information: Information about how you use our website, collected through cookies and similar technologies to improve your experience.
IMPORTANT:
Personal information is provided by you (customer) on our contact form or via phone call.
How We Use Your Information
We use the information collected to:
- Provide and manage our services, including scheduling, project updates, estimates, and invoices.
- Communicate with you about your project, estimate, or invoice via phone, email, or text message.
- Improve our website and customer service experience (ONLY with Usage Information).
Text Message Policy
By providing your phone number, you automatically opt-in to receive text messages from Clean Krete. These messages are limited to:
- Scheduling estimates or services.
- Updates and questions about a project.
- Notifications related to invoices or project status.
- We do not send promotional offers, advertisements, or any similar content via text message.
You may opt-out of receiving text messages at any time by replying “STOP” to any message or contacting us directly at info@cleankrete.com
Sharing of Information
Clean Krete does not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only as necessary to:
- Fulfill service requests.
- Comply with legal obligations or enforce our terms of service.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Your Choices
You have the right to:
- Access, update, or delete your personal information by contacting us at info@cleankrete.com
- Opt-out of receiving text messages or emails by following the instructions provided in the communication.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page. Please review this policy periodically for updates.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@cleankrete.com
Phone: (866)607-5550
Mailing Address: 23905 Clinton Keith 114-251 Wildomar, CA 92595
Thank you for trusting Clean Krete with your projects!